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M$1 Answer
It depends on what you mean by "right".
If you mean factually "right/wrong", then, no. A customer clearly can be wrong.
If you mean business-wise "right/wrong"... then, yes. If you want to keep a customer and, therefore, keep your business going, then the customer can be considered "right" all the time... even when they are factually wrong.
If you mean factually "right/wrong", then, no. A customer clearly can be wrong.
If you mean business-wise "right/wrong"... then, yes. If you want to keep a customer and, therefore, keep your business going, then the customer can be considered "right" all the time... even when they are factually wrong.
You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.
M$
Can't improve on that.
"The customer is not always right but the customer is always the customer."