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October 29, 2009 08:17 PM
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As a family who has 6 computers on the internet daily, we had to change to Comcast from Hughes.net because of their FAP policy. We were "fapped" for 28 out of 31 days last October. That 24 hour slowdown you mentioned. None of us were downloading a whole lot, but my kids love youtube and I watch hulu quite a bit. Since we switched to Comast, even on the lowest plan we have not had any FAP issues. So Comcast is great for us and quite fair. I do not recommend hughes.net mainly because of their lack of information sharing. We contacted them regularly when it was taking 5 minutes to check email with Outlook and they said they saw nothing wrong on our account. We had to get to someone higher up than customer service to even find out what FAP was and why we were getting hit with it.
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I run my own ISP, and I don't have any complaints about any of my services to myself...
I don't run any restrictions on anything... not bandwidth, not disk quotas... nothing... I just tell people to behave themselves and not abuse the service, and so far I have heard no complaints from anyone, and I have had zero problems to deal with.
Mind you, I'm kinda picky. I don't let just anyone sign up. You first have to convince me that you've got a serious business or a serious issue in need to the internet, and that you're not just some pron-spammer.
But, once passed, the servers are as secure as it gets (B2 level) and there are no restrictions on anything, which includes all the DB2/SQL (mysSQL, SQLite, POSQL, etc)/perl/PHP/javaing SSLing they want to do, plus all the analysis tools that I use for myself to analyze traffic, plus all the standard forum stuff like phpBB or fuforum or whatever as part of the package if you want a forum, etc, plus I even have some special proprietary tools that originally got developed in conjunction with one of the guys from CERN who was on the original HTTPD team to invent the web, so if you're really nice, I'll let you use those too because they can hammer out super-fast-and-stable dynamic html cgi/database driven websites three times faster and at one third the manpower and technical knowhow that if you choose to do it the php/mysql or java/oracle or whatever way that's currently popular... yadda yadda.
Which means, my answer to your question is... I have zero problems with my ISP because I *am* my ISP, and none of my users have ever reported any problem... I just set them up and I never hear anything from them except when they pay their bill (and I've never had to shut anyone down, and some of them have been there since 1996), but they have to pass what amounts to an ethical responsibility test to be allowed on.
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Do you think your ISP's fair access policy is fair?
Many ISPs now routinely enforce a fair access policy which imposes a bandwidth cap on average users. I have found that this bandwidth cap can vary greatly from company to company. Many people balked when Comcast imposed a 50GB monthly bandwidth limit, but smaller cable companies frequently execute a 35 GB monthly bandwidth cap. Rural sattelite ISPs impose a daily bandwidth limit, which doesn't restrict access after the threshold is reached but slows down your connection for 24 hours thereafter. I know also that wireless carriers who provide access through PC cards for laptops have a much smaller cap, usually around 5GB a month. However, I have found that these companies routinely tell customers that going over that limit is not an issue for the "average" user and is only meant to deter "pirates" from abusing their access and downloading large files. While I consider myself an "average" user, and I don't download tons of large files, I find that I routinely go over my bandwidth limit, even after upgrading to a pricier plan. Does anyone else have this problem, and do you think these policies are fair?
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| October 29, 2009 09:16 PM |
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personal experience
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• Thanks for your answer! I have Hughesnet. That's what's causing me all of the trouble. I suppose it could be worse. Before they were around, all we had was dial-up. I am less than five miles from town, where there is both cable and ATT DSL, and my neighbors five miles to the north have had ATT DSL for years. I love living in the country, but the lack of access to technology can be a real bummer sometimes. I got FAPped out one day last week just watching the Mahalo Tutorials podcast on ustream.
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October 29, 2009 09:34 PM
Hmm... interesting question, because... I run my own ISP, and I don't have any complaints about any of my services to myself...
I don't run any restrictions on anything... not bandwidth, not disk quotas... nothing... I just tell people to behave themselves and not abuse the service, and so far I have heard no complaints from anyone, and I have had zero problems to deal with.
Mind you, I'm kinda picky. I don't let just anyone sign up. You first have to convince me that you've got a serious business or a serious issue in need to the internet, and that you're not just some pron-spammer.
But, once passed, the servers are as secure as it gets (B2 level) and there are no restrictions on anything, which includes all the DB2/SQL (mysSQL, SQLite, POSQL, etc)/perl/PHP/javaing SSLing they want to do, plus all the analysis tools that I use for myself to analyze traffic, plus all the standard forum stuff like phpBB or fuforum or whatever as part of the package if you want a forum, etc, plus I even have some special proprietary tools that originally got developed in conjunction with one of the guys from CERN who was on the original HTTPD team to invent the web, so if you're really nice, I'll let you use those too because they can hammer out super-fast-and-stable dynamic html cgi/database driven websites three times faster and at one third the manpower and technical knowhow that if you choose to do it the php/mysql or java/oracle or whatever way that's currently popular... yadda yadda.
Which means, my answer to your question is... I have zero problems with my ISP because I *am* my ISP, and none of my users have ever reported any problem... I just set them up and I never hear anything from them except when they pay their bill (and I've never had to shut anyone down, and some of them have been there since 1996), but they have to pass what amounts to an ethical responsibility test to be allowed on.
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