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3 years, 5 months ago

How do you get music off an Ipod if the battery won't hold a charge?

This is the perfect storm. We have an Ipod which wil only function when plugged into the wall--the computer current is not strong enough to charge it. The computer crashed--meaning the several thousand songs exist only on the Ipod. We have the software to move the music back from the Ipod to the computer--but can't operate the Ipod unless its plugged into the wall.

Apple doesn't replace batteries--just gives you a refurbished Ipod in return--so we need to get all the music off the Ipod before sending it back.

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mkchu84 | 3 years, 5 months ago
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Apple make a universal dock which allows you to connect to your computer and a power outlet at the same time. This should let you get power into the ipod and allow you to transfer your songs.

The Apple version costs $49 but there are 3rd part options available that would probably be cheaper

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tracebooks's Avatar
tracebooks | 3 years, 5 months ago
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Are you going through a USB hub or directly to the back of the computer? Try plugging the iPod directly into the back of the computer with no cord or anything.

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ssmacd's Avatar
ssmacd | 3 years, 5 months ago Report

Yes, the Ipod is plugged directly into the USB

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rriggs | 3 years, 5 months ago
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While Apple does not replace batteries on the iPod, you can and relatively inexpensively. Do a search for iPod battery replacement. You're better off replacing the battery anyway.

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tinycomb's Avatar
tinycomb | 3 years, 5 months ago
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I think you are out of luck.

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