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jeffhoard 8
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2 years, 8 months ago

How do you contact YouTube when your account has been disabled and you want argue the decision?

I ran into this problem, yet I feel I have a case against the decision.
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bunnyphuphu | 2 years, 8 months ago
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When I have had an issue with a company in the past, I made a very strong outline of the argument and sent copies of it to as many departments and areas within the company that I thought would help my cause.

I inundated the company with my plight until someone contacted me back.

I can only suggest you do the same.

Let's start with the generic email:
http://www.youtube.com/t/contact_us

You might also want to send a paper copy to:

YouTube, LLC
901 Cherry Ave.
San Bruno, CA 94066

You could call them and ask which department or person to send your letter to:

Tel. 650-253-0000
Fax 650-253-0001

Or you could just automatically send it to the big-wigs:

CEO: Chad Hurley
Director Sales: Suzie Reider
Director Marketing: Chris Di Cesare

I hope someone listens and helps you.

"Remember that the squeaky wheel gets the grease, but the articulated and well mannered wheel gets a tune-up with free balancing!"

-my mom

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chriswingate | 2 years, 8 months ago
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Ouch, sorry to hear it. What was the reason that YT gave?

Without knowing the exact details, I did some flipping through YT's help area. You could try to see what their reason is going by the terms in the Account Help section and follow the advice there:
http://www.google.com/support/youtube/bin/topic.py?hl=en&topic=16568

or if its a copyright issue:
http://www.google.com/support/youtube/bin/topic.py?hl=en&topic=10554

Sorry i can't be much help with this beyond that. YT tend to be jerks sometimes when it comes to this.

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chriswingate's Avatar
chriswingate | 2 years, 8 months ago Report

that's terrible they would do that. As i said I tried to point you int he right direction to get satisfaction, hope it helps some.

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philipy | 2 years, 8 months ago Report

That's scary stuff @jeffhoard.

I've seen a few horror stories from people that had accounts suspended by the like of Google (for adsense), Paypal and Facebook. Those guys don't seem to be very big on explaining themselves or allowing anyone to appeal their decision.

The Facebook example was along the lines of the well-documented problem there of: "We don't believe that can be your real name." I won't reveal the poor guy's name, but let's just say that his parents named him after a beloved character from a favorite book, and Facebook bans first and doesn't listen afterwards.

jeffhoard's Avatar
jeffhoard | 2 years, 8 months ago Report

the root of my issues is the lack of communication, when somebody has over 200+ videos and 300+ subscribers you would think they would contact you and warn or perhaps provide a explanation to why the account was closed, its causing me a real headache today

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