2 years, 1 month ago
via credit-qna.com
How do I dispute a charge I did not authorize on my credit card statement?
I received my credit card statement and there is a charge on it for a restaurant in Nashville for last month. I haven't even been to Nashville since before Christmas. I used this particular card at a restaurant when we were celebrating National Gazpacho Day. I know, weird holiday. Anyway, I handed the credit card to the waitress and she charged my card for the bill. Do you think she copied my credit card numbers down, then waited to charge hoping I wouldn't notice? How do I dispute the charge? It is a Citibank MasterCard.
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M$1 Answer
According to dca.lacounty.gov, it was posted that "you have 60 days from the date of the statement with the billing error, to write to your credit card company.
Send your letter to the address listed on your credit card statement for billing errors and inquiries. Include your name, account number, and the date and amount of the error. Explain in your letter why the billing is wrong. Request proof of purchase if that is the issue.
Send your letter certified mail return receipt requested for proof of delivery."
Send your letter to the address listed on your credit card statement for billing errors and inquiries. Include your name, account number, and the date and amount of the error. Explain in your letter why the billing is wrong. Request proof of purchase if that is the issue.
Send your letter certified mail return receipt requested for proof of delivery."
You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.
M$
mmm...interesting, thanks for info