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mahaloguru asked kalane


answer

kalane
0
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BEST ANSWER  chosen by asker   |  kalane  |  July 15, 2009 05:53 PM
I'm not sure why you got the message saying that "this task's status has changed" - maybe you clicked the submit button twice? Regardless, it shows on my end as having been submitted, so we will have a look at it and get back to you shortly.

Let me know if you have any further problems or concerns.

Cheers!
Asker's rating:  
so ... I understand :
I clicked enter before finishing. then I used back button to return to completation page and complete the task... so can you please unlock it? so I can click now submit ... I have the computer in standby ... or if it is not possible please re-propose the task only privately for me i you can so I click on claim and then I try to submit from the page that I have open which contain the work...

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mahaloguru
mahaloguru  |  July 15, 2009 09:34 PM
so ... I understand :
I clicked enter before finishing. then I used back button to return to completation page and complete the task... so can you please unlock it? so I can click now submit ... I have the computer in standby ... or if it is not possible please re-propose the task only privately for me i you can so I click on claim and then I try to submit from the page that I have open which contain the work...
kalane
kalane  |  July 15, 2009 09:51 PM
Hi mahaloguru!

I have "rejected" the task as per your request. You should receive a notification and then be able to resubmit the completed Task.

Let me know if you have any further problems.
mahaloguru
mahaloguru  |  July 16, 2009 12:32 AM
I don't know which is the matter but also with another browser when I complete and I click SUBMIT... it shows loading animation near submit button but nothing happens...
kalane
kalane  |  July 16, 2009 05:06 AM
I'm sorry to hear that you are having trouble. I know that some of our other users have been having difficulty as well. In some cases, the system will not allow a submission that has illegal UTF characters. To check and see if you have any UTF characters that the site doesn't like, you can cut and paste your text into the box on this site: http://www.unspecifiederror.net/tools/utffinder.html - any weird characters that are interfering with the save should show up as highlighted.

Another thing you may want to try is copying all your text into a text file, then abandoning the task, reclaiming it immediately, pasting your text back into the Task and resubmitting it.

I realize that this is a bit of a hassle, for which I'm sorry. If the problem persists, please provide me with any and all information about the issue (what browser you are using, etc.) and I'll see if our developers have any more ideas.

Good luck!
mahaloguru
mahaloguru  |  July 16, 2009 11:11 AM
I eliminated the characters reported by the tool... now the text is clear...
I reclaimed the task... re-completed,clicked submit.. and nothing.. I think the problem is that there is already a mine submission for this task.. can you delete it?
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