Harry Potter and the Order of the Phoenix. Dolores Jane Umbridge is the Defense Against the Dark Arts instructor.

Interestingly enough, this is another example of J.K. Rowling playing the name game. "Dolores" means "suffering" (often used as an epithet for the Virgin Mary), and Umbridge certainly caused a lot of that. "Jane" is the female form of "John," which means "gift from God"—and clearly from the way she carried on, Umbridge thought she was God's gift to Hogwart's. And "Umbridge" is a homonym of "umbrage," which means "offense" (as in "to take umbrage" at something). And she was certainly quick to take umbrage at anything Harry did!

Umbridge also has a minor but important role in Harry Potter and the Deathly Hallows.
Source(s):
http://en.wikipedia.org/wiki/Dolores_Umbridge#Dolores_Umbridge

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