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July 01, 2009 11:35 PM
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Don't worry. I've always had great experience with 24 Hour Fitness. Maybe it's your local office that isn't great. Give a shout to the customer service number here: 800.432.6348
I didn't even have my login for the website and they totally helped me.
If you do find it's the staff at your specific club that is giving you the run around, leave feedback for them here:
http://www.24hourfitness.com/company/contact_us/
Hopefully, that will get you to where you need to go.
Source(s):
http://www.24hourfitness.com/company/contact_us/
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Had the replacement card fast, no snags at all.
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Answered Question

Mahalo is adding a tip to all questions that don't offer a tip.
Why is it so hard to get a replacement membership card at 24 Hour Fitness?
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Best Answer Decided by Votes
| July 02, 2009 06:04 PM | view on twitter |
I didn't even have my login for the website and they totally helped me.
If you do find it's the staff at your specific club that is giving you the run around, leave feedback for them here:
http://www.24hourfitness.com/company/contact_us/
Hopefully, that will get you to where you need to go.
Source(s):
http://www.24hourfitness.com/company/contact_us/
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Other Answers (2)
July 02, 2009 06:12 PM
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It shouldn't be that hard. Just talk to the staff and they will mail you a new one.
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July 02, 2009 09:26 PM
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Not hard at all - I totally lost mine (along with everything else in my wallet) a few months ago, and all I had to do was call customer service to get a replacement. I'm sure my local 24 Hour Fitness staff would have helped, but I was at work at the time, so it made sense to call instead. Had the replacement card fast, no snags at all.
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