Genesis Annual Report 2000 & 2001 (quoting source: Wainhouse Research - Conferencing Markets and Strategies 2001, Volume 3, the Services Industry, Audio, Video, Web & Streaming Conference Services, Dicember 2001) from "answers.google.com" to the question: Conference call industry $$$

---Quote---
The Market and Competition

1) The Market

For 1999, the teleconferencing market is estimated to be worth 1.3 billion dollars, excluding telephone traffic generated, of which 85% comes from the United States. 70% of the market is in the hands of the major telecommunications operators, with the remaining 30% going to specialists such as Vialog (USA), ACT (UK) or Genesys. Audioconferencing is now the most heavily-used service (89% of the market), while data and videoconferencing represent respectively 2% and 9% of the market.

Between now and 2002, the teleconferencing market is likely to quadruple in size. While data and videoconferencing are marginal at present, they should
represent up to 55% of the market (Research by Frost & Sullivan). This exponential growth is explained by the development of "wide band" networks, the continuing fall in the cost of communications and videoconferencing equipment, all of which broadens demand from new users and increases that of existing users. Further market growth should stem from new Internet teleconferencing services, and here Genesys is well placed to take advantage.

At the end of 1999, The Genesys Group’s market share (excluding telephone traffic) was as follows:

30 % in France,
30% in Sweden,
30% in Belgium,
25% in Great Britain,
25% in Germany,
7% in Australia,
2% in the USA

2) Market Leaders

In almost all countries, the teleconferencing market is dominated by major telecommunications operators. The United States and Great Britain are the only areas in which competition is fully developed. Competition in the conference call market stems also from the use of private teleconferencing systems representing 25% of conference calls in the USA as against, for example, 2% in France.

America

The market is dominated by three large operators (AT&T, MCI-Sprint and Frontier) who control, directly or through their subsidiaries, 65% of the market. Next come about 30 specialist operators who share between
them the remaining 35% of the market, with the largest of them having no more than a 2% market share. Following the acquisitions of Summons, Aloha
Conferencing and Williams Conferencing, Genesys now has around a 2% share of the USA teleconferencing market and is the 3rd largest specialist.

Europe

Genesys is one of the only specialist providers in continental Europe (France, Sweden, Belgium and Germany) to offer teleconferencing services alongside national telecommunications operators.

The market shares of national operators are respectively 65% for France T l com, 70% for T lia (Sweden) and 80% for Belgacom (Belgium). In the United Kingdom, the national operator, BT, has about a 50% share of the market (with telephone traffic), and competes with specialist operators such as
Darome (a subsidiary of the Genesys Group 30%), ACT (10%), Geoconferencing (5%) and InterCall (5%).

Asian-Pacific Rim

In Asia, an embryonic market like Europe, telecom operators can be found in certain countries - Hong Kong (Hong Kong Telecom, MCI), Singapore, Australia - providing teleconferencing services. Genesys has established a presence in this area since the first quarter of 1998 through its subsidiaries Genesys South East Asia (Singapore), ConferTel (Australia) and Genesys Hong Kong.

3) The Genesys Group’s Market Position

While most of the Genesys Group’s competitors only offer operator-assisted services, Genesys is today the only provider to offer, on an international scale, a combination of automated services (with all their inbuilt advantages of availability and confidentiality) and operator-assisted services across the whole range of teleconferencing services.

In practice, the technological advantage which the mastery of automated technology has conferred on the Genesys Group represents a considerable saving in terms of staff. Provision of an automated service requires about half the number of staff needed to produce the same sales figures with an operator-assisted service.

The combination of the two types of service enables the Genesys Group to address all sectors of demand, by proposing the most suitable service for every requirement. Automated services are more suited to average-sized meetings and regular users, while operator-assisted services are better suited to large meetings (more than 100 participants) and new users. Genesys positions itself as a specialist provider offering top quality technological services, constantly evolving to best respond to the requirements of its clients.
---Quote---
Source(s):
http://answers.google.com/answers/threadview?id=43938

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Genesis Annual Report 2000 & 2001 (quoting source: Wainhouse Research - Conferencing Markets and Strategies 2001, Volume 3, the Services Industry, Audio, Video, Web & Streaming Conference Services, Dicember 2001) from "answers.google.com" to the question: Conference call industry $$$

---Quote---
The Market and Competition

1) The Market

For 1999, the teleconferencing market is estimated to be worth 1.3 billion dollars, excluding telephone traffic generated, of which 85% comes from the United States. 70% of the market is in the hands of the major telecommunications operators, with the remaining 30% going to specialists such as Vialog (USA), ACT (UK) or Genesys. Audioconferencing is now the most heavily-used service (89% of the market), while data and videoconferencing represent respectively 2% and 9% of the market.

Between now and 2002, the teleconferencing market is likely to quadruple in size. While data and videoconferencing are marginal at present, they should
represent up to 55% of the market (Research by Frost & Sullivan). This exponential growth is explained by the development of "wide band" networks, the continuing fall in the cost of communications and videoconferencing equipment, all of which broadens demand from new users and increases that of existing users. Further market growth should stem from new Internet teleconferencing services, and here Genesys is well placed to take advantage.

At the end of 1999, The Genesys Group’s market share (excluding telephone traffic) was as follows:

30 % in France,
30% in Sweden,
30% in Belgium,
25% in Great Britain,
25% in Germany,
7% in Australia,
2% in the USA

2) Market Leaders

In almost all countries, the teleconferencing market is dominated by major telecommunications operators. The United States and Great Britain are the only areas in which competition is fully developed. Competition in the conference call market stems also from the use of private teleconferencing systems representing 25% of conference calls in the USA as against, for example, 2% in France.

America

The market is dominated by three large operators (AT&T, MCI-Sprint and Frontier) who control, directly or through their subsidiaries, 65% of the market. Next come about 30 specialist operators who share between
them the remaining 35% of the market, with the largest of them having no more than a 2% market share. Following the acquisitions of Summons, Aloha
Conferencing and Williams Conferencing, Genesys now has around a 2% share of the USA teleconferencing market and is the 3rd largest specialist.

Europe

Genesys is one of the only specialist providers in continental Europe (France, Sweden, Belgium and Germany) to offer teleconferencing services alongside national telecommunications operators.

The market shares of national operators are respectively 65% for France T l com, 70% for T lia (Sweden) and 80% for Belgacom (Belgium). In the United Kingdom, the national operator, BT, has about a 50% share of the market (with telephone traffic), and competes with specialist operators such as
Darome (a subsidiary of the Genesys Group 30%), ACT (10%), Geoconferencing (5%) and InterCall (5%).

Asian-Pacific Rim

In Asia, an embryonic market like Europe, telecom operators can be found in certain countries - Hong Kong (Hong Kong Telecom, MCI), Singapore, Australia - providing teleconferencing services. Genesys has established a presence in this area since the first quarter of 1998 through its subsidiaries Genesys South East Asia (Singapore), ConferTel (Australia) and Genesys Hong Kong.

3) The Genesys Group’s Market Position

While most of the Genesys Group’s competitors only offer operator-assisted services, Genesys is today the only provider to offer, on an international scale, a combination of automated services (with all their inbuilt advantages of availability and confidentiality) and operator-assisted services across the whole range of teleconferencing services.

In practice, the technological advantage which the mastery of automated technology has conferred on the Genesys Group represents a considerable saving in terms of staff. Provision of an automated service requires about half the number of staff needed to produce the same sales figures with an operator-assisted service.

The combination of the two types of service enables the Genesys Group to address all sectors of demand, by proposing the most suitable service for every requirement. Automated services are more suited to average-sized meetings and regular users, while operator-assisted services are better suited to large meetings (more than 100 participants) and new users. Genesys positions itself as a specialist provider offering top quality technological services, constantly evolving to best respond to the requirements of its clients.
---Quote---

Their website is http://www.genesisnetworks.com/article.php?id=12
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The Teleconferencing Market was "expected to reach about $4 billion by the end of" 2007, according to Goliath, with North America accounting for about 70% of that market.

In the UK, in 2006, the market was worth 331 million dollars, according to Research and Markets.
Source(s):
http://goliath.ecnext.com/coms2/gi_0199-6958476/Teleconferencing-on-the-ris...
http://www.researchandmarkets.com/reports/461925/videoconferencing_market_r...

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This would be difficult to determine accurately because private companies do not always disclose their revenue and customer's usage. It is an industry that should be encouraged to save on time, energy, traveling, gasoline, and other resources.
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