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Why would a small or medium business use the services of DNA Mail?
On Friday in This Week in Startups, I noticed that the host, @jasoncalacanis gave an outstanding recommendation for DNA Mail.
https://www.dnamail.com/
Is DNA Mail simply a hosted exchange provider that also offers the Google Apps suite?
Is the only advantage to the monthly fee over Google's free services full calendar sync'ing with Outlook?
https://www.dnamail.com/
Is DNA Mail simply a hosted exchange provider that also offers the Google Apps suite?
Is the only advantage to the monthly fee over Google's free services full calendar sync'ing with Outlook?
voted interesting: cp24
No Best Answer Selected, Tip Refunded
1 answerers thought this was unfair.
1 answerers thought this was fair.
1 answerers thought this was unfair.
1 answerers thought this was fair.
answers (2)
DNAMail a hosting service for Microsoft products like Exchange, Dynamics, and SharePoint. They offer a full MS product line without needing an IT staff to maintain servers, upgrades etc.
The advantage over Google's free services are mostly services and support from a company that is intimately familiar with both Microsoft's Product line, the needs of SME AND in delivering hosted software solutions.
From their website:
For all of our DNAmail accounts we offer complete Technical Support for all issues, not just critical ones. Whether you need to talk to someone on the phone, by email or via our Live Chat we've got you covered. At DNAmail we care about you getting the most out of your Service and help you along the way one-to-one when you need it.
This is a very valuable service for a non-technical company looking to use such services.
The advantage over Google's free services are mostly services and support from a company that is intimately familiar with both Microsoft's Product line, the needs of SME AND in delivering hosted software solutions.
From their website:
For all of our DNAmail accounts we offer complete Technical Support for all issues, not just critical ones. Whether you need to talk to someone on the phone, by email or via our Live Chat we've got you covered. At DNAmail we care about you getting the most out of your Service and help you along the way one-to-one when you need it.
This is a very valuable service for a non-technical company looking to use such services.
source(s):
www.dnamail.com
www.dnamail.com
It was unfair to choose no best answer
The question was why would a SME use DNAMail when Google is free, I answered because they offer support and Google doesn't.
This is the correct answer. Not sure why this was marked as unanswered.
The question was why would a SME use DNAMail when Google is free, I answered because they offer support and Google doesn't.
This is the correct answer. Not sure why this was marked as unanswered.
The simplest use case I can think of is corporate standardization on Outlook for a geographically dispersed workforce.
It all comes down to what the company really needs. Is e-mail really necessary for everybody? Is there no need for such electronic communications? Bakeries, auto shops, and the like would be places where such might not be needed at all.
For projects I try to work on, I am eventually going to need something like Notes. Within the netcast network that I am interim coordinator of, I use Fastmail while two producers use Gmail and one uses Yahoo! Mail. We may have to go to Citadel/UX due to the eventual need to transfer large wave files between producers but we're not not there yet.
It all comes down to what the company really needs. Is e-mail really necessary for everybody? Is there no need for such electronic communications? Bakeries, auto shops, and the like would be places where such might not be needed at all.
For projects I try to work on, I am eventually going to need something like Notes. Within the netcast network that I am interim coordinator of, I use Fastmail while two producers use Gmail and one uses Yahoo! Mail. We may have to go to Citadel/UX due to the eventual need to transfer large wave files between producers but we're not not there yet.
source(s):
Sleep I have lost thinking about how to hold the network together.
Sleep I have lost thinking about how to hold the network together.
It was fair to choose no best answer
No answer truly met the needs of the information seeker, it appears.
No answer truly met the needs of the information seeker, it appears.
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I realize that this comes down to workflow within an organization and that's unique to each one. SharePoint, Dynamics and even Exchange can improve workflow if used effectively.
However, I'm still left wondering about the value.
I have shared documents, calendaring, contacts, email, etc free with Google.
I still don't see the real advantage... is there one?
Why wouldn't a small or medium business use google's free services?
Anyway, I marked this question with no best answer because support alone doesn't seem to explain DNA Mail's advantage.
But, I've sent you a tip for your contribution. Thank-you!
They won't use the free services because they can't figure them out and make them work they way the want them to. Or they can't afford a full time IT staffer.
Many small IT consulting shops make their money doing very simple things
such as installing windows, configuring exchange, setting up brochure websites, or getting internet working at the office.
Support is very compelling to the same people that are willing to pay $50 an hour to have some one reinstall windows on a languishing PC.
However, in my experience, setting up Google Mail is a 1 time event.
Would it be more reasonable for DNA Mail to charge a 1 time setup fee, training fee, and change fees if required?