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aqsa

M¢25 Funded By Mahalo ? | November 09, 2009 07:26 AM

what is customer value and customer satisfaction

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writerbest

November 09, 2009 07:48 AM

customer value - is defined as difference between what a customer gets from a product, and what he or she has to give in order to get it.

customer satisfaction - is defined as degree of satisfaction provided by the goods or services of a firm as measured by the number of repeat customers.

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Voted as best: maggieray, kh_gore, kareul

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