I just went to circuit city today. Not only are the sales not good. The customer service was worse. The personel I encountered are not their regular employees but the liquidator's employees I guess. I walked out of the store without buying anything and was followed a few minuites later by the door receipt checker and scoped out all the way to my vehicle. I noticed him and asked why he was following me. He just turn around and didn't respond. I followed him back into the store and insisted on an explaination. He said it looked like I had a box in my hand. I had a small box of candy when I walked right by this guy on my way in and out of the store. The entrance had the electronic alarms for unpaid goods. So he really had no cause to follow me. He offered no appology so I asked to speak to the manager to make him aware of the shabby treatment. He make the excuse that it was busy and the manager was busy. I insisted and finally the manager comes to the front. I tried to explain the low class treatment. The manager is not only not understanding but joins in on futher bad customer service and threatens to call the police because I'm causing a scene. I couldn't believe what I was hearing. I asked for the cooporate # and the names of the manager and the employee to file a complaint. The manager continues to threaten calling the police and reluctantly hands me a scribbled number someone else hands him. I called the number and it's closed for the day. I went to their web site circuitcity.com, but there is nothing there. So I decided to Google other complaints. That's how I found this site. When a company lets their employees treat customers badly and has no process for filing a complain. It is no wonder they are going out of business.