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December 20, 2008 09:07 PM

Would a wrong power adapter prevent scanning software from seeing the scanner?

I have a Umax Astra 6450 scanner and am using the power adapter for a Astra 1220u scanner. The scanning software does not "see" the scanner as plugged in and powered up (which it is).
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December 20, 2008 09:09 PM
I seriously doubt it. That's not the kind of symptom an incompatible power source would cause. If the scanner is able to turn on normally and everything, then I really can't imagine what fault the adapter could be at.
Source(s):
Personal experience


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December 20, 2008 09:56 PM
Nope. Something like that it's more likely to be the USB cable or the scanner drivers than the power cord.

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December 20, 2008 10:12 PM
Assuming the output from the power adapters are the same (or close enough) you shouldn't have a problem. If the scanner turns on and seems to function properly I'd say you're safe.

You say that the scanning software doesn't see the scanner, does that mean that the operating system (Windows XP, Mac OS X, etc) recognizes the scanner?

If the OS sees it and correctly identifies it, but the scanning software doesn't, it might be time to try some different software.

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December 21, 2008 12:48 AM
This will cause a problem!!! I've seen many people attempt this sort of thing over the years with everything from external dial-up modems to routers, etc. The slightest difference in voltage can cause unexpected behavior. The fact that the plug fits is meaningless.
Source(s):
Personal experience.


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