Call ATT's customer service line and explain the situation. Be calm, be polite, and ask very nicely if there's anything that can be done. They will sometimes work out payment plans, depending on the circumstances. I know that they've done this for me a couple of times. Being calm and polite really helps, because most people, in my experience, are more willing to help you out if you're nice.

You might be able to get a payment arrangement, or you might have to do something else. Either way, I would see if the sales rep could possibly punt everyone else off your plan, because they obviously can't be trusted to hold up their end of the agreement. If they want cell service, they can pay their own deposits or get Go Phones, right?
Source(s):
Personal experience.

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