Only way I know is to reload the OS on the blackberry. you will have to treat like a dead blackberry and virtually start over, start here at this link and read it will tell you how to reload a blackberry that is dead, but will get you thru your password ordeal, if you don't have all your contacts and apps backup, that part you will out of luck, so here is the link and read away, http://forums.crackberry.com/f79/password-problem-help-119856/, good luck, read carefully, a bad mistake will make your blackberry useless.

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