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3 years, 2 months ago

Can anyone help me figure out why I can't load pages in Scribd? I am running latest Flash, on XP, Firefox 3.0.7 and checked antivirus, etc.

It's not a firewall issue, either, because my other computer (Mac) can load it all fine. It's just me, on both Firefox and IE (blecchh). I put www.scribd.com in my exceptions on Avast! Antivirus and Ad Blocker.
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one100gs | 2 years, 9 months ago
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I know you said it isn't a firewall issue but did you double check to make sure that it is listed as a exception in your Windows Firewall under your control Panel? Sounds like all other possibilities have been tried with no success?

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alyssaf | 2 years, 9 months ago Report

Thanks, one100gs, but Windows Firewall is turned off as we're using the router firewall and those settings are likely ok as scribd works fine on the other computers on the network.

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orange | 3 years, 2 months ago
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I would try downloading/updating Java here: http://java.com/en/

Also in Firefox I would try going to Edit > Preferences > Content... Check to see if JavaScript is enabled....

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alyssaf's Avatar
alyssaf | 3 years, 2 months ago Report

I've now updated shockwave, java, flash just to be sure. Still nothing.
Disabled Avast, and nothing.
Disabling FF add-ons isn't the issue as this does not work in IE, either.

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alyssaf | 3 years, 2 months ago Report

java is updated and javascript is enabled. I swear I am losing my mind :( (I can't see pages created @wix.com either) but all other Flash apps work just fine!

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orange | 3 years, 2 months ago Report

I'm digging deep for a solution, i'll keep trying.

Does it at least say "Please Wait, Loading" ? Or just blank?

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orange | 3 years, 2 months ago Report

Did these sites ever work for you? It's not a case that they used to work correct?

I would try clearing your Flash Player cache too. The last two tabs, I would click delete all sites from both tabs.
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

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orange | 3 years, 2 months ago Report

This wouldn't explain why it's not working in IE but do you have any addons enabled in Firefox?

You aren't the only one having problems:
http://getsatisfaction.com/scribd/topics/doesnt_display_in_ff3_or_ie7

http://getsatisfaction.com/scribd/topics/documents_do_not_display_in_ipaper_window

Try this first, it just came to me, get the latest shockwave player from adobe: http://www.adobe.com/products/shockwaveplayer/

Also, if that doesn't work have you tried completely uninstalling Adobe Flash from Add/Remove programs? I would do this and then download them again:

IE: http://get.adobe.com/flashplayer
(Click on Download Flash Player 10 now on the left)
Firefox: http://www.adobe.com/go/getflashplayer

alyssaf's Avatar
alyssaf | 3 years, 2 months ago Report

Just a nice gradient gray background, nothing else, no loading ... nada. So bizarre! I truly appreciate you trying to help ... thanks!!

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seshankrishnan | 3 years, 2 months ago
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Before you upload, check your documents to make sure they're convertible to iPaper.

Corrupted or malformed documents run a higher risk of conversion failure, even if the error is not visible in the body of the document. Errors are more liable to crop up in documents loaded with extraneous meta-data, tracked changes, revisions, uncompressed images and vector drawings, embedded multimedia, and the like.

If a Microsoft Office/OpenOffice.org document persistently fails to convert, open the document in its original application and re-save a fresh copy in the original format. If the upload still fails, try saving the document in a simpler format, such as .rtf (rich text format). If errors persist, convert the document to PDF and then upload to Scribd.

please read more for troubleshooting in uploading files in scribd --http://support.scribd.com/forums/33627/entries/24412

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orange | 3 years, 2 months ago Report

It appears she is not trying to upload any documents. She is simply trying to view already uploaded documents from the website.

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albertoo | 3 years, 2 months ago
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did you install JAVA? try to install it , i think it must work.

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mace123 | 3 years, 2 months ago
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Your computer may not be compadible or it may not be a good brand.

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albertalbs | 3 years, 2 months ago
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Hi alyssaf,

Please check your all of the addons installed in Firefox browser. Disable one by one and check the http://www.scribd.com/.

Otherwise please uninstall the Avast antivirus from your PC and check http://www.scribd.com/ again.

If it’s working fine means, do not install Avast. Instead use Quick Heal Total Security 2009 (http://quickheal.co.in/). It is free for 30 days. After 30 days also you can again install in your PC. It has per customized internet security in default. So It won't stop valuable websites.

And no need to add exceptions in Firefox.

Or

Finally Try to install (http://www.apple.com/safari/) Safari 4 Browser in your PC. And then check again. It is 200% faster and security. (http://www.apple.com/safari/download/)

Still you can't get solution means, reply to this answer with correct information. I will give you the solution.

Thanks...
source(s):
Scribd: http://www.scribd.com/
Quick Heal Total Security: http://quickheal.co.in
Safari 4 Browser: http://www.apple.com/safari/

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

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orange | 3 years, 2 months ago Report

I would have to disagree with your statement that Safari is secure. It is actually one of the easiest browsers to hack.

http://arstechnica.com/apple/news/2009/03/last-years-pwn2own-winner-says-safari-will-be-first-to-fall.ars

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albertalbs | 3 years, 2 months ago Report

@orange. We could not conclude "Safari is Unsecured Browser" after reading that article.

Look the features of Safari 4 browser Under Security Tab:
http://www.apple.com/safari/features.html#security

Also read the following article for Apple's Security Updates on Mac OS X.
http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9127939

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