This month, I like FEDEX better.

BEGIN RANT:
I just had a really bad experience this past month with UPS. I mean why, if an address is incomplete, do they send a postcard to you to get an address confirmation. It hardly ever works. It's not like they don't have your phone number, but they don't call you and they don't call the sender. I had a package sent from another hospital on April 2nd. They didn't have the suite number. It got sent back to the hospital and resent to my offices. I confirmed the address directly with UPS FOUR times and they still continued to have problems delivering the item. We have a central mailroom at my hospital, they eventually gave up and delivered it directly there - which they should have done the first day. I finally got it on the 21st. This was a next day express package that was sent out from the SAME city and ti took nearly three weeks. I could have gotten it faster by going to the other hospital myself and picking it up. Ridiculous.
RANT OVER.

For packages I do like UPS but not for next day air. I have found in the past and in general that I get better customer service from FEDEX than UPS.

Thank you for this opportunity. :-)

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