If it broke that easily I would do 2 things. First I would take it back to the store to have it replaced because it shouldn't break that easily and it might indicate that the metal wasn't made properly and will fail again in the future. Second I would consider having the chain replaced entirely with a different one. If this design is susceptible to such easy breakage, is it really something you want to wear every day? A simple cleaning shouldn't break it under any circumstances so as much as you love it getting a new chain now might save you the pain of having a cherished present break for good a few years down the road.
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Don't feel stupid, just bring it back. It is 10k gold which is stronger than 14 or 24k because it has less gold more metal, ie, copper,etc, to make it stronger. It should not have broke, i have been wearing a thinner one every day without taking it off for 5 yrs., no problem. I make and repair chains. Sometimes the links in the chain are not closed properly because they are machine made. Zales should be able to repair or replace the chain for you, just don't wait too long and bring in your proof of purchase. If they give you a hard time, kindly ask to speak to the store manager. Hope this helps.
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Oh Snap, i am breaking my watches and things all the time. The jeweler always seems to be able to fix it. Some of my watches are really, really old too so it is not like i can find another. In your case, i would do this if it were me. i would tell the person that gave it to me that i broke it and ask them if they could help me. i would be honest and apologize if they don't know. i think that person would feel loved that you brought the problem back to them because you care about it so much. when my wife asks me to do something like this, then i know it is because she likes me to do things for her and especially if it is something that we have a mutual bond with. my wife got a speeding ticket today and is always wonderful about getting us places on time. i wonder if she will bring it to me because she was driving my truck ;).
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