I would go ahead and report them to the BBB. The more complaints that are out there about a business, or in this case, website, the easier it is for other people not to have to go through the same mess you are now going through. It may not help you much, though it could get you some small results. We as consumers have an obligation to do what we can to keep business owners honest. It may not seem like we should have to do that, but look at the auto, banking, and insurecne industries in the U.S.

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