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Uservoice.com is a good website. Typically, companies determine what users want by either conducting costly focus group research or through inefficient email and ticket systems. Uservoice, currently in Beta, looks ready to change the way that users converse with companies.
A company using Uservoice would provide a link to a co-branded page that would allow users to voice their ideas or complaints about the given product. Users simply enter their idea into a suggestion box where it can be easily voted on by other users, causing it to rise or fall in priority. Officials from the company can respond and thereby create a dynamic dialogue between users and companies and allowing the best ideas to rise to the top.
A company using Uservoice would provide a link to a co-branded page that would allow users to voice their ideas or complaints about the given product. Users simply enter their idea into a suggestion box where it can be easily voted on by other users, causing it to rise or fall in priority. Officials from the company can respond and thereby create a dynamic dialogue between users and companies and allowing the best ideas to rise to the top.
You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.
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