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Mahalo staffers: What's it really like to work for Jason Calacanis?
voted interesting: buddawiggi M$1.00, gno M$0.10, jasoncalacanis M$5.00, witham M$1.00, rslakinski M$0.25, lesliec M$1.00, robbrown M$0.05, jobrielyn M$0.25, dholowiski M$0.05, worldflavors M$0.05, easyeboy M$0.05, gillians M$0.25, soundboy M$0.05, kelraye78 M$0.50, chriswingate M$0.15, rondata M$0.05, sysaaron M$0.05, wook M$0.05, marcand M$0.50
answers (10)
More than any other employer I've ever had, Jason hates to see creativity stifled. As a result, I feel like I have been allowed to play a significant role in the decision-making at Mahalo, and that I have always been supported and listened to in terms of crafting our strategy, developing our community and problem-solving. (I've also been permitted to explore opportunities with Mahalo Daily and This Week in Startups, that most other bosses would have seen as a distraction rather than an opportunity, and for that, I am very grateful.)
More than anything else, this level of support and transparency from the CEO is what keeps me motivated to work hard day after day to make this site a success. (Okay, stock options don't hurt, but you get what I'm saying). I get bored quickly feeling like a cog in a machine; if someone doesn't genuinely want to hear my input, what am I doing there in the first place?
Having said all that, I think it takes a certain kind of person to get the most out of working for Jason.
He does not like cynicism or negativity. He wants to be surrounded by people who are obsessed with the project they're working on together. In other words, "workaholics." He works at what can only be called a "furious" pace, and his employees have to be ready and able to keep up. He is frank and speaks his mind. If, like me, you consider this a sign of mutual respect - that he thinks you are a grown-up and can take criticism and honesty - then it isn't a problem. But I've seen people bristle or take offense at Jason's bluntness on more than one occasion.
If a person does not fit this general profile, I feel like it's possible they would butt heads with Jason or dislike him as a boss. As for me personally, though work at Mahalo is occasionally intense, stressful and even ridiculous at times, I've never really considered working anywhere else since joining up.
voted helpful: gno, kelraye78, jasoncalacanis, tchachra, lilyloretta, lesliec, jobrielyn, robbrown, easyeboy, rslakinski, redgold, jeffhoard, librarian, docbrown, pellrider, bluecash99, chriswingate, soundboy, socalsue, wook, allison h., marcand
I think that this is an important consideration when asking "what is it really like to work for Jason Calacanis". Currently, Jason is creating a huge (both in opportunity and in scale) archive of topical pages. He's doing this with the help of his management (in office) staff and labor (out of office) contributors.
As a result, I think that the best answer to this question will come from the discovery of these two groups. The easiest way? Become a contributor here on Mahalo and participate in Answers, Page Creation and all of the other great things that Mahalo has started. They paid freelancers / remote contributors $40,000 last month so it's hardly a waste of time.
Generally, wondering what it's like to work for Jason is somewhat irrelevant. Working for someone is a personal / professional relationship and as a result is unique for everyone. Individual employees could try to convey their unique experiences but at the end of the day, Jason will treat everyone a little bit differently and everyone has a different job. The only way to know is to do it.
voted helpful: rslakinski, jasoncalacanis, tchachra, wook, allison h.
You learn a lot working for Jason. You have to be a hard worker. You have to know how to handle stress, because it will be very stressful at times. Jason wants all his employees to be excelling at what they do so that the business continues to succeed because the success of the business is what supports the employees continued success.
If you understand that truth of business, you're a hard-worker, and you have a good attitude, then working for Jason Calacanis can be a great thing.
If not, you'll hate it. I've seen many people who did hate it, but quite frankly, most of those who really hated it are people that I wouldn't want to work with again because they're not hard workers, they're looking for an easy pass, they're willing to settle for mediocre results, and, because of all those things, they don't know how to make great things happen.
This isn't a bad thing necessarily; They're still good people and they'll no doubt be successful in other scenarios. I still count many of these people as my friends.
However, they don't belong in a startup. I do and that's why I worked so well with Jason for so long (I just didn't belong in LA, so I had to leave; now I'm back in New York in another startup). If you don't belong in a startup, you shouldn't be working for Jason. Plain and simple.
Personal experience.
voted helpful: robbrown, rslakinski, jasoncalacanis, lon, docbrown, pellrider, easyeboy, soundboy, jeffhoard, tchachra, wook
Day to day, I may have your ups and downs, but in the end when I look back on everything that Jason and Mahalo is, I smile and love what I do.
Now if you dont mind I have to go back to Crushing It :p
ps. I remember when @lon and tyler were hired :)
Employee #5 of Mahalo, and proud of it!
Working for Jason is terrible and that is only to say the least.
Not only does Jason over-work, underpay and totally under appreciate his staff but he is also DISGUSTINGLY disrespectful.
If you don't drink his kool-aid and completely agree with his crazy backwards ideas about Mahalo or life you are fired.
If Mahalo was high school, Jason would clearly be that fat nerdy kid who got his ass kicked daily and later grows up to become a police officer only to cover up his total Napoleon complex.
Jason likes to find weak people who have no other options. While his employees are super smart, Jason fully realizes that if he fired them they would most likely end up back at a mini-mart.
While I worked at Mahalo I sat alongside people with several degrees and even masters...all of them were working WAY below their intelligent level and were also working too many hours, with no REAL benefits and s--t ass pay.
I honestly wait for the day that I see Jason in person so I can tell him face to face what a awful person and even more so awful boss he was.
I thank god daily that I no longer carry the unnecessary stress that Mahalo brought along.
If an employee spoke up about an issue, Jason would just threaten them with replacement.
Honestly, working for aside Jason and having to deal with his crazy ideals and his backward illegal work practices made life miserable. At first Mahalo was F_U_N.
The staff got along, the ideas were not only groundbreaking but also really exciting to be involved with and Jason was barely around.
However, the bubble of fun soon burst and things went downhill quickly. Jason was always being negative and was literally making the staff compete to keep their jobs.
All in all, I am glad I worked at Mahalo because now I know who Jason REALLY is and I will never, ever let another boss take advantage of me or my skill set.
voted helpful: marcand
voted unhelpful: jasoncalacanis, bluecash99, girlieq3000, mshubin
Are you looking for a Hollywood type answer? something that begins and ends in one half hour or hour and you know there is a happy ending at the end of each episode after the commercial break for a comedy, etc. by formula? or do you really want to know?
If you really want to know the answer you need to experience it as we all have been since Mahalo started in all aspects of building the number 2 website in the world from the ground up - one brick at a time. Then you will REALLY know what it is to work WITH Jason, and you would not be asking what it is to be working FOR Jason - because it is not like working FOR anyone, not like Craig Ferguson as Prince Charles and people work FOR him in a late night skit, not like working FOR someone in that you are working in some cubicle on site or in some cubicle working by yourself as a freelancer offsite.
The Jason experience is to work WITH Jason, and you will never "get it" fundamentally until you join in and become one of the team - the onsite team, the how to team, the at home team, the Mahalo user team, the beta tester team, the Twitter commenter team, the This Week in Startups participant and viewer team, the page management team, the Mahalo Street Team, the top 100 Mahalo user team, the person who serves the staffers their lunches and breaks team, the participants in the onsite daily exercise class team, etc. etc. etc. Here are some entry points of many to some of the teams so that YOU can find out WHAT IT IS LIKE to REALLY work WITH Jason and HIS TEAM @ Mahalo:
http://twitter.com/remotev/mahalo my Twitter list for Mahalo of 46 Mahalo members you can follow, some who are onsite team members - you can follow or find links to others or find other Mahalo lists and links and follow from there also
http://twitter.com/jason the personal Twitter for Jason where he posts many other links, events, happenings, announcements, and Mahalo goings on that you can participate in or comment on - he shares his insights freely with the world
http://bit.ly/jasonslist the personal mailing list for Jason "for insider stuff"
http://www.mahalo.com/ register @ Mahalo and click on the tab TASKS and pick a RUSH WEEK task to apply for admission to the how to team, a key team at Mahalo that works with Jason and Mahalo
http://www.mahalo.com/how-mahalo-works How Mahalo Works - everything you need to know to to start to become a real Mahalo team member in all its aspects
Creative Commons Craig Ferguson Stand-up Comedy by rick
voted helpful: jasoncalacanis, docbrown, tchachra
I'm not sure where to begin actually. I could write volumes on all I have learned since joining up with Mahalo. I have always been a freelancer.....but I worked in film/television production. So, I know a thing or two about working a gazillion hours and then some to try to get something off the ground. Also, I understand what it is like to work with a variety of colorful personalities. I tend to be a diplomatic person -- something I am naturally, but skills I honed even more while working in production. I kinda feel like that is exactly what one needs to have while working at Mahalo too --
What I feel like I have learned working for Jason in the online capacity is that you need to be a diplomatic person, hard worker, and always willing to adapt. I guess the adapting part is what start-ups are all about, and what I have had to work at the most. I am good at acclimating to change, but I would be lying if I said adapting to Mahalo's growth and changes have been easy for me. I have had to change my work approach a lot in the last 9 months. Ultimately, all the changes have proven fruitful for me, and I hope for Mahalo as well. I am one of the first round of remotes that were released into the profit sharing work force, and one of a handful that have continued to make the community a full-time job. I have done that because I believe in Mahalo and what it has to offer -- I think the brains behind the project are what makes me keep plugging. I am referring to Jason, of course, but also to Lon, who I have had the pleasure to work with a lot in cyberspace the last nine months. I think part of Jason's talent lies in hiring the right people to help him see his ideas through.........in-house and online.
So, to really answer the question? Working for Jason has been a rewarding experience for me because I have learned so much -- about the internet, about people, about working for and with others toward a common goal -- which is to make mahalo a great place. It doesn't really matter that I don't know Jason on a more personal, working level -- I have only met him once, very breifly -- because I think the way the community thrives is Jason at work.....and I am working with the community. I like how Jason is involved in the community, how he makes his presence known and puts himself out there. He wants to know what users like and dislike, and make improvements accordingly.
Mainly, I like that Jason has given me the opportunity to work for a great company from home. I was getting tired of production, and this work is perfect for an aspiring writer that likes to travel. I can pack up and head out, working on the road, and that is just awesome. Thanks Jason......
voted helpful: soundboy, tchachra, jasoncalacanis, marcand, jeffhoard
Unfortunately I've never had the chance to meet Jason in person but I do know the fundamentals of what Jason is looking for in an employee and even remotely I've done my best to achieve these goals as I'll work night and day on Mahalo whether I'm on the clock or not because and since his kool-aid is so tasty I even do it with a smile and full of optimism.
For me, this is the most exciting startup to work for today on the web. I thought that when I signed up for the Greenhouse back in the summer of '07 - He has not disappointed, it seems with every improvement Mahalo makes the site just gets better, I have no reason to think this trend won't continue.
I hope to meet Jason someday, maybe in a year or two a "Mahalo Page Managers Convention" won't be a bad idea. @robbrown, @wdawe, @girlieq3000 and @christhomson will man the Canuck table.
To ask what it's like to work for Jason Calacanis, or anyone, is to solicit a range of subjective answers. Mine can't help but be equally subjective, but because I have to assume the question was asked in good faith (too bad the questioner is anonymous - what's up with that?) I'll try to answer the same.
To understand the source of my particular brand of subjectivity, here's a little context: I was recruited to Mahalo.com by the CTO and one of the developers back in April of 2007 -- before the "public alpha" launch of the site.
I did my due diligence on Jason before I signed on. I knew he was a mid-level tech entrepreneur respected enough by investors that people with more money than he had were willing to give him some more. I knew he was seen as headstrong, opinionated and bullish. I took in some interviews he did (and hosted) and recognized that he enjoyed a fight and seemed to relish in being right.
Hey, I'm opinionated. I don't back down from a fight. Everyone's an a$$h0l3 to someone, and I'm certainly not excluded from that rule. So, okay. In for a penny, in for a pound.
I believed in the company enough to drive a 175 mile commute (total each day) five days a week, to and from the office. This, along with not-uncommon nine hour-plus days (four with working lunches) and occasional off-hours work, meant I was dedicating seventy to eighty hours per week to Mahalo.com, minimum. I did this because I believed in the product, I appreciated the creative challenge, and I liked my co-workers.
Shortly after I started at Mahalo, I helped conceive, develop, manage and steward the Mahalo Greenhouse, and I served as unofficial, and then much later, official, Product Evangelist once the Greenhouse was more or less automated and we began to develop the second phase of the site. In October of 2008, I was laid off along with half of the in-house editorial staff and a good number of developers. After the layoff (which came as no surprise to anyone who followed the news coming from our primary investor) I worked briefly for Mahalo.com as a freelancer.
So there's the back story. Now the subjective-but-hopefully-fair stuff. :-)
Working at Mahalo.com in those early days meant working side by side with Jason, along with C.K. Sample, Lon Harris (see their Answers higher in this thread) and the rest of the team of more than three dozen folks. Ideas were solicited in a creative soup around the lunch table four days out of five. It was exhilarating to dive in and speak up and learn along the way. My own persistent urging that humans (the users) be involved in the human-powered search site we were building directly influenced the creation of the Greenhouse, and that's something I still take pride in.
No one can deny that Jason Calacanis is an excellent self-promoter. I don't use that phrase in the negative sense! As an independent creator my whole life, I know you have to believe in yourself and your product in order for others to feel the same way. Jason's apparent relentless confidence is infectious and, at least initially, inspiring.
Jason is famously vocal about his idea of the ideal work ethic. Google around or just read some of the other comments in this thread -- I think it's fair to say that Jason believes that the only acceptable attitude toward work is one that is identical with his own: Long hours, personal sacrifice and dedication to the project to the exclusion of all else is the only way to succeed.
In my opinion, based on my experience with him, Jason equates exhaustion with loyalty. Loyalty feeds validation. In my time with Mahalo, I saw Jason's apparent opinion of some employees diminish because they, while otherwise intelligent, creative, engaged and productive contributing members of the staff, did not share his Ideal when it came to a work ethic.
I disagree with this, as do many productivity experts. Balance in life -- working to live rather than living to work, to put it simply -- typically increases productivity, creativity, innovation and yes, loyalty.
To work successfully with Jason, you must have the same views about work as he does, or you must be willing to subsume your views for the duration.
I mentioned the open, actively participatory atmosphere in those early days at Mahalo. The feeling that each person's serious, reasoned idea, no matter how far out in left field it might initially seem, was heard and considered, was, for me, at least, the most rewarding reason to work for Jason. I felt -- as I believe many of us did -- that we were truly contributing to the creation of something that was special.
After a while, though, two patterns emerged that chipped away at that feeling of contribution and worth.
One was -- and I say "was" because I don't know if this is still Jason's practice -- his habit of letting ideas come from us until one person finally said what he wanted to hear, at which point he would say, "That's the right answer." The right answer was only right because it was the one he'd already decided upon. It made the whole exercise feel like a waste of time, but more often than not we laughed it off. Sometimes, though, you could see the frustration on the faces around the table.
The other demoralizing practice was his use of what we all called "Calacanimath" -- quick, often wildly inaccurate estimations that supported whatever point he was making. Attempts to correct him or provide evidence that conflicted with the Calacanimath result were often brushed aside.
To be honest, I think it's likely Jason is unaware of how stifling both of these quirks are to willing and "best and brightest" collaboration. Sometimes the best way to learn is to be wrong... and Jason rarely admits to being wrong, at least not directly. In my time working with him, the times he admitted error -- especially in interpersonal relationships -- were so uncommon as to be remarkable.
So, in my experience, to work with Jason Calacanis is to accept that your ideas are only as valuable as they are in line with his vision. Which some might say isn't so bad -- after all, he's the boss. On the other hand, in a room full of people bringing different perspectives and experiences to the literal table, it's best to be flexible with that vision -- you might see more.
Jason's signature steamroller-style, seemingly good-natured and unswaying personal drive is perhaps the strongest source of his success to date. Again, I admire a strong personal drive... but for Jason, this single-mindedness sometimes causes him to make choices and act in ways I could not support.
I will not point to specific examples, but rather describe varieties of situations.
Jason (at least in the time that I worked with him) pursued choices -- always, I believe, with the best interests and success of Mahalo.com in mind -- that were ethically cloudy.
Additionally, his work ethic expectations for employees sometimes ran contrary to the expectations of labor law.
Finally, I witnessed several instances of treatment of employees that was disrespectful and dehumanizing. There's nothing wrong with being what Lon Harris called "frank, blunt and direct," but one should always treat others with respect -- even more so when one is in a position of leadership and hopes to be treated with respect in turn.
Like Jason, I find it hard to keep my mouth shut about things I believe in. Many times, this put us in in opposition. He once warned me of being an advocate for the sake of being an advocate. I believe a strong sign of a need for advocacy is the denial that such a need exists. Unfortunately, our opinions on many things may never converge.
So. What's it like to work with Jason Calacanis?
It's a roller coaster, and the degree of the peaks and valleys is directly related to your personal ability / willingness to let him control the ride. If your personality, ethics, and interpersonal attitudes are complimentary to his, you'll likely go around again and again. Enjoy it, if it's for you. Make sure it is for you -- you'll sleep better at night.
I believe that Jason Calacanis is a good person whose drive for success tends to overpower his better angels. I sincerely wish him, Mahalo.com, and any of my former colleagues who are still at Mahalo.com the best of luck -- may all their yachts have laser cannon gun turrets when those fabled stock options finally come in.
I hope this has all come across with the fairness and equanimity I intend. The fact that I've spent the time to write over 1,400 words that I could have dedicated to my National Novel Writing Month effort should be an indicator of my sincerity and that my motivation is one of caring. And yeah, Jason -- any time you want to sit down and yak about this face to face, I'm game!
Best,
Matthew Wayne Selznick
Personal experience.
voted helpful: allison h., marcand, buddawiggi, soundboy, socalsue
I think you did a good job at Mahalo, at times great. I do appreciate the absurd commute you put up with and the 20 hours a week it added/took from your week! (it was two hours each way yes??!?!).
I'm usually pretty good about admitting my mistakes, but frankly when things go up and to the right on the charts I don't really look at things as mistakes but the process of getting to the right solution. Perhaps I could be more reflective on the misses.
In terms of the asking for ideas and saying what the right answer is, well, to be frank I hire a lot of young folks with no business experience and little internet experience... so a lot of times I think I do know the best answer.... and like you say, hey, I'm the boss I get to have the final say. What I tried to do in those early days is teach folks what the right answers were and how one would come to them.
Of course, there can be multiple right answers to a problem... just like there are multiple ways to make a grilled cheese. I'll make sure to make that clearer the next time I hire 40 people in six months. :-)
At the end of the day, if you look at Mahalo today you would see folks like Mike and Lon Harris who were peers of yours grow into executives who make a LOT of decisions these days WITHOUT me... and they fight for their positions hard. Also, folks from that era have probably doubled their compensation.
Which is always my strategy... put a lot of smart, inexperienced and driven individuals in a room and see who rises to the top. I did that at Silicon Alley Reporter and at Weblogs, Inc. Typically the folks who make it to the top love me (CK, Brian Alvey, Peter Rojas, Ryan Block, Lon, etc), and the folks who get bounced (TKKTKT, TKKT and KTKTK) hate me.
I would put you in another category. You weren't bounced and you didn't rise to the top--but that was because you really had another passion. Your writing was too strong to keep you at Mahalo for the long-term, which I totally respect.
Additionally, if you look at the Mahalo alumni over time you'll see a number of them go on to editorial director/management positions like Sean, Mark, Nicole and a couple of others. Most of those folks would say they got those positions (and have to me) due to what they learned and did at Mahalo. So, I'm a tough coach, but I'm the one who gets you the big NBA contract.
In terms of my style, Lon might call it blunt, you might call it harsh and I might call it 'real.' The truth lies somewhere in between. At times I can be rough on people and I know it. However, it's always in the service of making them and the company they *own* better. So, the intent is always right even if I don't execute perfectly.
In terms of your anti for the sake of being anti, well, I think that startups are not democracies... and maybe at times you thought we were one. If companies were democracies they would operate as well as the one we live in... which is to say Google and Microsoft would be as effective as, say, the Post Office.
While your style would never be "hard core" enough to build a Microsoft, and mine might never win me an election or write a great novel, that's a good thing.
People are different, and I think you did add a lot to Mahalo's early days. Your Greenhouse work can be seen in the ~100 contributors who cashed out for ~$40,000 in month three of the revenue sharing program.
My only regret is you didn't buy those stock options.... no laser canons for you! :-p
Thanks for the honesty.
best j
We have different management styles (I have a decade + of managing large staffs in multi-million dollar retail settings; not sure if you ever knew that..?) and we'll probably never agree on some things, but, eh, that's hardly necessary to understand one another. For folks walking your particular path, it works for them, or they'd walk another.
Just to clarify a couple of things.
I don't think any company is, or can be, a democracy; that's just silly. :-)
I wasn't "anti for the sake of anti." If you saw my speaking out now and then in that light, you missed the point, which is shame if that's the case. I spoke up out of concern not just over the treatment of my co-workers, but also because some of the things you tried to do (or chose not to do) would eventually hurt the company. I'm not sure you recognized that my advocacy wasn't just for employee x or y -- it was for Mahalo.com in the long run. Some of those concerns turned out to be well-founded, unfortunately, so I hope that worked out okay for all concerned.
In terms of where alumni end up -- These days I'm Chief Evangelist for Retroland.com, which is a subsidiary of a multi-award winning multimedia entertainment marketing company. It took close to a year to find a team whose style and ethics match my own, but my standards are pretty high; I know this.
Right now, most of my energy is spent helping conceive, design and soon launch a complete re-imagining of the site, as well as helping a long-established on-line community adjust to the changes and the transition... but the evangelizing will kick in with a vengeance early next year... fair warning! ;-)
I certainly did learn some things from my time at Mahalo, especially technical and project management stuff. More valuable, though, was how my time at Mahalo.com cemented and confirmed the management philosophies and business ethics I had already developed -- so that's time well spent, indeed.
Be well!
Matt
I've worked for and with some difficult people and I'd have to say Jason isn't difficult, he's inquisitive. My first job was at a record company and I have to say that anyone who thinks Jason is a hard guy to work with should spend some time at a record company. Record execs are some of the most ruthless, cut throat people on the planet. They'd stab you in the back in a second if it benefited them in any way.
I've heard it said about Jason that he'll never stab you in the back, but he might stab you in the face. I think it might seem that way, but its not the truth. I think Jason will question your choices and if you're a professional you should be able to answer any questions without hesitation.
voted helpful: jasoncalacanis
At Mahalo everyone know exactly where we are at down to the penny and the page view. They know if they're doing great or frackin' up. That is freeing for a good leader because you can quickly move to solve problems because you have all the information and don't have to play detective. My goals is really simply: become on of the top 100 sites in the USA, have 10,000 freelancers and build the best knowledge engine on the planet.
In my experience the folks who don't like working with me are typically: not suited for a fast pace (which is fine), entitled (which is not fine) or not looking to dedicate themselves to doing something really epic (which is also fine).
If you have really thin skin, don't want to be successful, don't want to work hard and don't want to debate the solutions to hard problems, well, go work at an established company that isn't trying to change the world.
My personal assessment of my biggest flaw as a manager, and I do give these things thought as you can see, is that in the past I've let folks who were not suited for startup life work for me.
I've tried to motivate these folks, push them and inspire them. However, I can't change what their parents and society has put into them and that frequently ends with tears. Like the lady below who went off on me. We shouldn't have hired her, she's since been fired from other jobs and CK wanted to fire her a couple of times at Mahalo (man, I should have let him!!!).
I'm trying these days to really work on selecting the right people and getting rid of the mistakes quickly.
I like to run and some folks like to walk... both will get you somewhere, but one will get you there in better shape and faster. :-)
Good luck to the slackers out there!














I'll tell the new folks I expect them to be at the office first and be the last to leave for their first month. I think that's a sign of respect to the rest of the team.
Additionally, I don't ask anything of anyone I wouldn't ask of myself. If we're there on a weekend, I'm there..... or playing in the World Series of Poker, but you get the idea! :-)
Seriously, one of the greatest pleasures of Mahalo has been watching you, and some of your peers, grow and develop. At the end of the day the best way to measure an entrepreneur is by the people around them and their alumni. I'd puy my people against anyone...