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August 13, 2009 07:58 PM
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1. Have you called or shown up at the airline's baggage service office?
2. File a claim with the airline's baggage service personnel
3. Get copy of the report.
4. Ask for replacement kits (RON kits - Remain Over Night) and loaner luggage
5. Leave home and destination addresses (hotels)
6. Ask airline to deliver to the most appropriate of your addresses (destination or home)
7. Prefer that you not leave the airport without filing claim first.
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Follow the advice above when it is lost. But prior to traveling (especially if many pieces), keep a note of which suitcase goes to which tag #.
When I connect with a lot of luggage, I always check at the gate to see if the baggage has made it on the plane. If one is missing, then as soon as you arrive at your destination you can file the claim rather than waiting until the end and not finding on the conveyor belt. Most gate personnel will provide this information.
Source(s):
http://www.sita.aero/content/baggage-report-2009
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Mahalo is adding a tip to all questions that don't offer a tip.
What steps do you take to recover lost baggage from an airline?
list steps
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| August 13, 2009 08:05 PM |
2. File a claim with the airline's baggage service personnel
3. Get copy of the report.
4. Ask for replacement kits (RON kits - Remain Over Night) and loaner luggage
5. Leave home and destination addresses (hotels)
6. Ask airline to deliver to the most appropriate of your addresses (destination or home)
7. Prefer that you not leave the airport without filing claim first.
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Other Answers (2)
August 13, 2009 08:32 PM
According to SITA 2009 Baggage Report, only 0.32 bags per 1000 were lost or stolen though 14.28 per 1000 were mishandled. Follow the advice above when it is lost. But prior to traveling (especially if many pieces), keep a note of which suitcase goes to which tag #.
When I connect with a lot of luggage, I always check at the gate to see if the baggage has made it on the plane. If one is missing, then as soon as you arrive at your destination you can file the claim rather than waiting until the end and not finding on the conveyor belt. Most gate personnel will provide this information.
Source(s):
http://www.sita.aero/content/baggage-report-2009
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