Acapulco Hotel Fire

In the early morning hours of March 16, 2008, a fire broke out in the Best Western Playa Suites in Acapulco, Mexico. Several college students, who booked their trip through StudentCity.com, were staying at the hotel. There were no serious injuries reported, although at least two students were treated for smoke inhalation. According to a hotel employee, the fire began in the laundry room on the 5th floor of Tower 2. Other reports suggest the fire started in a basement.

Fast Facts:

  1. For more information, contact StudentCity.com at (888) 777-4642
  2. StudentCity.com's insurance company can be reached at (866) 385-4839
  3. StudentCity.com may consider refunding trip costs on a case-by-case basis
  4. Hotel: Best Western Playa Suites
  5. Fire began at approximately 4 a.m.
  6. WCVB reported a student complained that the hotel's fire alarms did not work
  7. Several students reported cash, credit cards and other personal items stolen during the evacuation
  8. Many students returned home March 17, 2008
  9. Remaining students given alternate accommodations

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