Hampton Inn

Hampton Inn is a chain of mid-range hotels originally owned by Promus Hotel Corporation of Memphis, Tennessee. Their name is now trademarked by Hilton Hotels Corporation. As president of the Hampton Inn brand, Raymond E. Schultz created the 100% satisfaction guarantee policy, agreeing to refund all payment if a stay is not satisfactory.¹

Fast Facts

1. Founded: 1984²
2. Founder: Promus Hotel Corporation (led by Raymond E. Schultz)³
3. Acquired by Hilton Hotels Corporation in 1999⁴
4. Acquired: 2007 by Blackstone Group L.P.⁵
5. Reservation Phone Number: 1-800-426-7866
6. Hotels: 1,500 in 49 states, Canada, Mexico, Central American and South America¹
7. Most properties are owned or franchised
8. Management Services: Senior Vice-president Rick Schultz⁶
9. Management Services Headquarters: Memphis, Tennessee⁶

About Hampton Inn

Hampton Inns provide in-room movie channels, USA Today on weekdays, high-speed internet connections in each room and public areas, hot breakfasts, as well as "On the Run Breakfast Bags."⁷ Hilton put $100 million into the "Make it Hampton" program, which included the Cloud Nine bed program, promoting added sleeping comfort.⁸ The Cloud Nine bed program was such a success they began marketing and selling the same beds used in their hotel rooms.⁹

Key Dates

1. 1984: First Hampton Inn was built in Memphis, Tennessee¹⁰
2. 1999: Hilton Hotels Corporation acquired Hampton Inns for $3.7 billion¹⁰
3. 2004: Hilton started a massive renovation project of the entire Hampton Inn Chain¹¹
4. 2007: 1400 rooms in 80 countries¹²
5. 2007: The Blackstone Group L.P. acquired Hilton Hotels Corporation on October 24 for $20.1 billion ⁵
6. 2007: On October 24, The Hilton Hotels Corporation ceased to trade on the New York Stock Exchange⁵

Categories