American Airlines Cancels Flights

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American Airlines Cancels Flights News

• LiveVideo: Passengers stranded as American cancels flights
• 
  Passengers stranded as American cancels flights
• Google News: American Airlines Cancels Flights
• BBC: American Airlines 'back to normal' (April 13, 2008)
• Bloomberg: American Will Scrub 900 More Flights in 3rd Day of Inspections (April 10, 2008)
• CNN.com: American Airlines Cancels 900 More Flights (April 10, 2008)
• RTTNews: American Airlines Announces Cancellation Of More Than 900 Flights (April 9, 2008)
• The New York Times: American Cancels 1,000 Flights in New Sign of Trouble (April 9, 2008)
• DallasNews.com: American Airlines cancels 850 flights as reinspections continue (April 9, 2008)
  • These cancellations constitute about 1/3 of American Airlines total forthcoming scheduled flights. Tens of thousands of customers are now stuck having to alter or reschedule their itineraries.

• The New York Times: Airplane Maintenance: Maybe Not a Place to Skimp (April 1, 2008) 
• CNNMoney.com: American cancels 200 flights for safety tests (March 26, 2008)
• USA Today: American cancels 200 flights for wiring inspections (March 26, 2008)  
• KXAS (Dallas, TX): American Airlines Cancels 200 Flights For Inspection (March 26, 2008)  
• CBS11TV (Fort Worth, TX): American Airlines Cancels Flights For Inspections (March 26, 2008)
• MyFox Dallas: American Airlines Cancels 200 Flights For Inspections (March 26, 2008)

American Airlines Apology Letter

• As one of our most valued customers, please accept my apology on behalf of American Airlines(R) to you, your family and your fellow AAdvantage(R) customers for disrupting so many peoples' lives with the recent flight cancellations related to the inspection of our MD-80 aircraft fleet.

• As you can imagine, American's decision to cancel thousands of flights this week was difficult, and it undoubtedly created concern among our best customers - even those who had no travel plans during the period.

• If in your travels you were among the many who have been personally affected, I sincerely regret the inconvenience you have experienced. Our employees will continue to work around the clock to accommodate all who still need to reach their desired destinations. We anticipate returning to a full schedule by Monday.

• While the media reports have documented the reasons why American took this action and the steps we're taking to re-accommodate and compensate affected customers, I've also attached an explanation of the events for your understanding. It's a bit complex, but at the end of it all, please know this:

• First, your safety and the safety of our employees remains our number one priority.

• Second, we will learn from this experience and we will get better.

• Finally, we wholeheartedly appreciate your loyalty to American Airlines, and we remain committed to earning your business each and every day.

• Respectfully,

• Dan Garton
• Executive Vice President
• Marketing

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American Airlines Cancels Flights Blogs and Commentaries

• Google Blog Search: American Airlines Cancels 200 Flights
• The Gary Baumgarten Report: American Airlines Grounds Planes, Cancels Flights (March 26, 2008)
• Express Jet Forums: American Airlines grounds 2/3rds of its MD-80s...many cancellations